2. Establishing an independent institution with specific contact persons to facilitate technology projects
The importance of an independent institution was not only mentioned as a concrete action proposal to the City of Vienna, but also came up repeatedly in the form of network opportunities and building of technology literacy in other areas. The experts also see a need for action here, especially in view of current developments such as a lack of media and technology literacy in society, and hate speech on the Internet. All experts agree such an independent institution must be free from instructions or political influences. It must not be profit-focused (e.g. not represent or "sell" any specific technologies), but present itself as politically and economically independent, but subordinate itself to a larger social goal together with stakeholders from politics and industry. In particular, it must make its focus as a contact person clear, stand up for the transfer of knowledge and social participation, and set an example for a transparent approach with best practice examples.
3. Establishing digital and hybrid networking opportunities and formats
A digital platform makes also sense in the context of technology projects. However, such a platform must meet high ethical standards, which, among other things, guarantee data protection, but also low-threshold access for different communities of the population, regardless of their age, gender or social status. It must be barrier-free and prevent any form of discrimination. Groups of people who are not tech-savvy also have the democratic right to participate in the discourse on the use of new technologies. Therefore, there also need to be hybrid and physical formats in which people can meet and exchange information about technology. Even when these formats are established, target groups and feedback mechanisms need to be involved at an early stage in order to develop the networking formats further and improve them if necessary.